Terms of Service

Services

Out & Out Waste Removal LLC provides residential trash pickup and one-time haul-off services in select service areas. Service availability may vary based on address, route, schedule, weather, equipment availability, and operational capacity.

Customer Responsibilities

Customers are responsible for placing trash out by the required time on the scheduled pickup day, properly securing bags, keeping the collection area accessible, and notifying Out & Out Waste Removal of relevant account or service changes.

Payments

Payment requirements may vary according to account and service type. Secure online payment links may be made available. Service may be paused or cancelled for nonpayment in accordance with the applicable account terms.

Out & Out Waste Removal SMS Program

Customers may voluntarily opt in to receive recurring service-related text messages from Out & Out Waste Removal.

Messages may include billing reminders, secure payment links, account notices, pickup schedule changes, service delays, route updates, holiday or weather-related notices, and customer-service responses.

Message frequency varies. Message and data rates may apply.

Consent to receive text messages is not required as a condition of purchasing or receiving waste-removal services.

How to Opt In

Customers may opt in verbally during account setup or during a customer-service conversation with an Out & Out Waste Removal representative. The customer must affirmatively agree before SMS consent is recorded.

Opt-Out and Help

Reply STOP at any time to stop receiving text messages. After opting out, you may receive one final message confirming that you have been unsubscribed.

Reply HELP for assistance, call or text (270) 316-7241, or email contact@outandoutwasteremoval.com.

Supported carriers are not liable for delayed or undelivered messages.

Privacy

Our handling of personal information and SMS consent is described in our Privacy Policy. Mobile telephone numbers, SMS opt-in information, and SMS consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes.

Contact Us

Out & Out Waste Removal LLC
Phone: (270) 316-7241
Email: contact@outandoutwasteremoval.com
Mailing Address: PO Box 107, Whitesville, KY 42378