Privacy Policy

Information We Collect

Out & Out Waste Removal LLC may collect information needed to provide and manage our services, including your name, telephone number, email address, service address, billing address, service notes, payment information, and communication preferences.

How We Use Information

We use this information to provide trash pickup and haul-off services, administer customer accounts, process payments, respond to customer requests, communicate about billing, and send service-related notices such as pickup schedule changes, delays, and account updates.

SMS/Text Messaging and Mobile Information

Customers may voluntarily opt in to receive text messages from Out & Out Waste Removal. Text messages may include billing reminders, secure payment links, account notices, pickup schedule changes, service delays, route updates, and customer-service responses.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance or contact us at (270) 316-7241.

Consent to receive text messages is not required as a condition of purchasing or receiving our waste-removal services.

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

Information Sharing

We may provide limited customer information to service providers that help us operate our business, including providers used for payment processing, customer communications, routing, website hosting, and data storage. These providers may use information only as needed to perform services for Out & Out Waste Removal.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties for their marketing or promotional purposes.

Information Security

We use reasonable administrative and technical safeguards to protect customer information. However, no electronic storage or transmission system can be guaranteed to be completely secure.

SMS Terms

Additional information about the Out & Out Waste Removal SMS program, including opt-in, opt-out, and help instructions, is available in our Terms of Service.

Contact Us

Out & Out Waste Removal LLC
Phone: (270) 316-7241
Email: contact@outandoutwasteremoval.com
Mailing Address: PO Box 107, Whitesville, KY 42378